Shipping policy

Last Updated: July 2026

At Covina Doors, we are committed to providing a reliable and efficient shipping experience. Please review the information below regarding order processing, shipping rates, delivery timelines, and shipping-related policies.

Order Processing

All orders are processed within 1–2 business days after payment has been successfully received and verified.

Orders placed on weekends, holidays, or outside of normal business hours will be processed on the next available business day.

Once your order has been processed and shipped, you will receive a confirmation email containing tracking information.

Shipping Rates

Free Standard Shipping

We offer FREE Standard Shipping on all orders of $70 or more within the United States.

Standard Shipping

Orders totaling less than $70 are subject to a flat-rate shipping fee of $8.00.

Estimated Delivery Time: 3–5 Business Days

Express Shipping

Customers may select Express Shipping at checkout for a flat rate of $15.00.

Estimated Delivery Time: 1–2 Business Days

Shipping Destinations

We currently ship throughout the United States.

Shipping availability may vary based on product dimensions, carrier restrictions, and destination requirements.

Delivery Timeframes

Delivery estimates begin once your order has been processed and shipped.

While we strive to meet all estimated delivery windows, actual delivery times may vary due to factors outside our control, including:

Weather conditions
Carrier delays
High seasonal shipping volumes
Supply chain disruptions
Public holidays
Incorrect shipping information provided by the customer

Delivery dates are estimates only and are not guaranteed.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information so you can monitor your shipment's progress.

If you do not receive tracking details within a reasonable timeframe, please contact our support team.

Shipping Damage & Lost Packages

We recommend inspecting your shipment immediately upon delivery.

If your order arrives damaged, defective, or incomplete, please notify us within 48 hours of delivery so we can investigate and assist with a resolution.

If you believe your package has been lost in transit, please contact us as soon as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

Covina Doors is not responsible for delays, lost shipments, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.